Terms & Conditions

 

Please take your time to read all the participation terms and conditions before signing up for any of our sports activities, experiences, or acquiring any of our products. 

Participation Agreement Acceptance: These General Conditions must be accepted by the Participant at the time of acquiring one of our Products and/or making use of an Experience. 

 

Compliance with Rules and Instructions

• I acknowledge that I must accept these General Conditions upon acquiring any of Tazuz's Products and/or participating in an Experience.

• I agree to fully comply with all rules, regulations, and instructions provided by Tazuz and its employees during the activities. I understand that I need to comply to avoid my exclusion from the activities without any right to a refund.

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Registration Procedure

All participants must be 18 years of age or older. "You declare that you are 18 years old or older."

Only official identifications such as Passports, driver's licenses, or government-issued identification cards will be accepted as proof of age. Unacceptable identifications include photocopies, student cards, or non-government-issued identification.

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• Tazuz will reject the participation of those participants/teams/individuals who have not paid the participation fee at the beginning of the activity. No exceptions will be made. Individuals/teams/participants classified as debtors for failing or refusing to comply with payment terms may be placed on a "no-participation list" until the outstanding cost is covered. Being on this list prohibits participation in any of our activities.

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1. Courses & Academies
The registration process will be understood as done/effective as soon as the following registration steps are complete:

• Complete in full the registration form.

• Pay the participation fee in full. Tazuz will prominently display participation fee information on its website, app, and registration forms.

• Receive confirmation from Tazuz staff.

 

Participation is only confirmed once full payment is received in NIS or another accepted currency.

Spots will not be held without payment. We offer several payment methods, including national and international VISA and MasterCard credit or debit cards, BIT, PayBox, bank transfer, and cash (with prior approval). Please note that not all activities support all payment methods.

All participation, cancellation, and general terms apply to all payment methods. Cash payments are accepted up to 72 hours before the activity begins.

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2. Sports Leagues

The registration process will be understood as done/effective as soon as:

1. The Team Captain must fill out the "Teams" registration form, acting as the team's representative.

2. The captain will receive an email and will be responsible for distributing the "Individual" registration forms to the team members.

3. Registering your team requires a deposit and becomes non-refundable after 72 hours. Fees vary by league.

 

Deposit fee's

• The deposit for the Soccer League in Tel Aviv is ₪500.

• The deposit for the Soccer League in Jerusalem is ₪500.

• The deposit for the Basketball League is ₪350.

• The deposit for the Beach Volleyball League is ₪150.

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1. Each team member must complete the "Individual" registration form in full before the league's start date, and Tazuz's representatives will ensure the process is completed.

2. The captain of the team is responsible for collecting and paying the team's fees. Tazuz will prominently display participation fee information on its website, app, and registration forms.

3. Captains must make a single payment. (One-transaction)

4. Tazuz Staff gets in touch to confirm participation. 

5. The team fee remains the same regardless of the number of people, including substitutes.

6. All players participating in the league must complete the member registration form.

7. Teams paying in cash have until one day before the league starts to make the full payment, which must be submitted in a sealed envelope.

8. Tazuz does not and will not accept coins. 

9. If the team is paying in cash and for some reason never shows up, or there is any amount of money missing, this responsibility will fall harshly on the team captain, and he/she will be responsible for any/all charges that are unpaid. In addition, the team will not be allowed to compete in the first match. If the payment is still missing one day before the date of the second match, then the team will be disqualified without any refund.

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​Cancellation Terms:

1. Courses & Academies

• Cancellations made one week or more before the activity start date will result in a full refund.

• Cancellations made within one week of the activity start date will result in a charge of 50% of the course or academy fee.

• Cancellations made 72 hours or less before the start of the course or academy will result in a full charge, with no refund or credit. Tazuz reserves the right to evaluate exceptional cases and apply any necessary sanctions. The final decision will rest with Tazuz representatives.

• No refunds will be issued to participants who voluntarily choose to withdraw from an activity after it has started.​

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2. Sports Leagues:

• Cancellations made one week or more before the activity start date will result in a full refund.

• If a team cancels within one week of the activity start date, they will be charged 50% of the league fee, or may find an approved replacement to avoid the charge.

• If a team cancels 72 hours or less before the activity begins, they will still be required to pay the full amount. No full or partial refunds will be granted. Tazuz reserves the right to decide and apply any necessary sanctions. Its representatives hold the final decision.

• Teams that voluntarily leave the league after it has started are not entitled to any refund.

• If a team misses a match for any reason on their own terms, there are no refunds or make-up games for that team.

• If Tazuz incurs any costs due to a team’s absence (such as court rental, referee fees, or similar charges), the resulting amount will be billed to the team captain.

• Some of our leagues require a minimum number of participants to proceed. In the event of a non-opening, Tazuz will refund 100% of the participation fee and give priority to affected participants for future activities.

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Exceptional Circumstances & Rescheduling 

• In cases of extreme weather, war-related issues, or government restrictions or directives, Tazuz may temporarily suspend activities with the intention of rescheduling them at a later date/s. Such a suspension is not considered a cancellation, and participants/teams will not be entitled to a refund or credit due to the suspension.

• Tazuz is subject to the participation and cancellation policies of its third-party providers (e.g., facilities, sports instructors, or external service companies). Therefore, any rescheduling depends not only on our internal decisions but also on the terms and availability set by these providers.

• While Tazuz will always make a good faith effort to consider the interests of the majority of participants, this does not imply an obligation to meet individual requests or preferences. Tazuz retains full control over new dates, locations, and formats for the rescheduled activity.

• If a participant/team cannot attend the rescheduled session/dates, no refund, credit, or additional make-up class/game day will be offered.

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Refund & Credit Notes Policy:

If a participant or team is eligible for a full or partial refund, they must request it privately, following the policies and conditions outlined

• Approval Required: All refunds must be approved by a Tazuz representative via WhatsApp.

• Confirmation Processing Email: You will receive a confirmation email from accounts@tazuzsports.com once your refund has been processed.

• Processing Time: Refunds follow a Net+10 policy. This means your refund will be processed at the end of the month in which it is approved, plus 10 days. Payments are made on the 10th of each month. Please keep this in mind when expecting your refund.

• Bank Transfer Only: Refunds are processed exclusively via bank transfer. Please ensure you provide your banking details in advance to avoid delays.

• Card Payment Fees: If you paid by credit card via PayMe, a 5% processing fee will be deducted from the refund. This fee is imposed by the payment provider and is beyond Tazuz’s control.

• Final Confirmation: Once your refund has been processed, you will receive a confirmation email with a screenshot of the bank transfer.
   

As an alternative to a refund, participants may request a credit note for the full value of their ticket. This option is subject to the following conditions:

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• The full/partial/remaining amount paid will be retained as credit.

• Participants/teams can use the credit in all the activities provided by tazuz, Shops & Gift Cards purchasing.

• If the original payment was made through 'PayMe', the 5% processing fee will be deducted.

• Some activities require a minimum number of participants to run. If an activity does not open, the credit will be extended for up to the next cycle. (e.g., if a course runs monthly and does not open the upcoming month, the credit will be valid for the next available opening).

• Once a credit note is issued, it cannot be exchanged for a monetary refund.

• If the credit note is used for an activity of a lower value, the remaining balance cannot be refunded or carried over. Participants may pay the difference if the new activity has a higher cost.

• Credit notes are valid for 365 days (one year) from the date of issue.

• Credit notes are transferable to another participant, provided the original holder authorizes the transfer via email. The new participant will inherit the same terms, conditions, and expiration date as the original holder.

• Any penalties applied or amounts resulting from the application of a penalty cannot be requested as credit notes or future credits.

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Special Section:

Promotions and Memberships:

From time to time, Tazuz may offer special promotions, discounts, or membership programs. Each promotion or membership will have its specific terms and conditions, which are considered complementary to these general terms.

• 1. Membership Requirements
  1.1. Membership is available only to participants who commit to a minimum of three (3) consecutive months.

• 2. Pricing
  2.1. The special membership rate is displayed on our website and app.

• 3. Payment Method
  3.1. Membership benefits are available exclusively through payment by credit card with automatic debit authorization.

• 4. Subscription Renewal and Cancellation
  4.1. Once a membership has started, you must inform us if you wish to cancel your subscription after you complete the initial three-month period.
  4.2. If no cancellation notice is received, it will be assumed that you continue to participate in the activity.

• 5. Free Cancellation Before Membership Start Date
  5.1. Participants may cancel without penalty only if they cancel before the membership start date.

• 6. Penalties for Early Cancellation
  6.1. Early Termination Penalty: Participants who cancel before completing the three-month commitment will incur a penalty equal to 50% of the remaining fees for the initial period.
  6.2. Non-Renewal Notice: Participants who do not wish to renew after the initial three-month period must provide at least fifteen (15) calendar days' notice to the Tazuz staff.

• 7. Make-Up Classes Policy
  7.1. Tel Aviv Tennis Course: One (1) make-up class will be provided every three (3) months, scheduled according to the criteria described in this document.
  7.2. Jerusalem Tennis Course: One (1) Make-up class is subject to the provider’s availability and available space."

      7.3. Herzliya Tennis Course: No make-up classes are available, based on the provider’s policy.
      7.4. Beach Volleyball Academy (Tel Aviv and Herzliya): Make-up classes are subject exclusively to the provider’s availability and space.      Tazuz has no involvement in these decisions.

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Health Statement and Liability Waiver:

• 1. Medical and Mental Limitations
  1.1. Participants acknowledge that they are aware of their own medical and mental limitations. Individuals with pre-existing medical or mental conditions, or those who are pregnant, are strongly advised against participating in our sports activities or recreational events.
  1.2. If a participant chooses to participate despite these conditions, they must inform Tazuz before participation. Tazuz will then consult a doctor to assess whether participation is safe.

• 2. Medical Fitness & Release of Liability
  2.1. I confirm that I am physically, mentally, and emotionally fit to participate in the sports and recreational activities organized by Tazuz.
  2.2. I understand that it is my responsibility to seek medical advice and clearance if I have any health concerns or pre-existing conditions that may affect my participation.
  2.3. Participants voluntarily assume responsibility for their safety and well-being during activities. Tazuz does not provide personal injury insurance; it is the responsibility of the participants to obtain personal injury insurance or coverage.
  2.4. By accepting this statement, the participant acknowledges that Tazuz is not legally responsible for any injuries or damages.

• 3. Assumption of Risk
  3.1. I acknowledge and understand that participating in sports and recreational activities carries inherent risks, including but not limited to the risk of injury.
  3.2. I voluntarily assume all risks associated with these activities and agree to hold Tazuz harmless for any injuries, damages, or losses that may occur as a result of my participation.

3.3 Participants are responsible for assessing the safety of the facilities before starting the activity and must report any hazards to the staff.

3.4 For safety reasons, participants must not wear any items that could pose a risk to themselves or others during the activity. This includes, but is not limited to, jewelry, long or sharp nails, or any loose accessories. Tazuz staff reserves the right to restrict participation if these conditions are not met.

• 4. Alcohol Consumption
  4.1. Some of our events may include alcohol. Participants are advised to drink responsibly and be mindful of their limits.
  4.2. Tazuz will not be held responsible for any damages, expulsions, injuries, or incidents caused by excessive alcohol consumption. Participants are fully responsible for their actions and agree to release Tazuz and its representatives from any legal liability related to alcohol consumption.
  4.3. Tazuz accepts no responsibility for damages, illness, injury, or death resulting from excessive alcohol consumption.

• 5. False Information
  5.1. Providing false information is a criminal offense and may result in legal consequences.
  5.2. Tazuz staff reserves the right to suspend, expel, or fine any participant providing false information. No refunds will be provided in cases of suspension or expulsion.

• 6. Health Concerns and Class Misses
  6.1. If a participant needs to miss a class due to a health concern, a formal letter addressing the issue must be provided. However, this does not entitle the participant to a refund.

• 7. Medical Emergency and Ambulance
  7.1. In the event of injury or medical emergency, if a participant requests an ambulance, they are responsible for covering any associated costs. Tazuz will not be liable for ambulance fees or medical expenses.

 

General Terms and Conditions

• 1. Right to Refuse Admission
  We reserve the right to refuse admission to any participant and to verify their identity as necessary.

• 2. Use of Likeness & Image Rights
  By participating in one of our activities, courses, programs, leagues, or events, participants consent to Tazuz taking photos and videos during these activities for the organization’s use. Tazuz retains the right to post, advertise, and share these media for commercial purposes.
   

 “I, the participant, grant Tazuz the right to use, reproduce, and distribute any photographs, videos, or other media in which I may appear during the activities for promotional and marketing purposes without any compensation.”

 

• 3. Contact Consent
  Participants consent to receiving information from Tazuz about activities and events that may be interesting, based on their activity choices and interests.

• 4. Liability for Violations
  Acts of violence, including but not limited to racism or sexual harassment, are illegal and punishable under the law. We disclaim liability for any such acts and reserve the right to suspend, expel, or fine participants involved in such behavior. Suspensions or expulsions are not eligible for a refund.

• 5. Responsibility for Damage
  Tazuz is not responsible for any damage caused by participants to the equipment, facilities, or elements of the activity, course, program, or league. Participants may be fined to cover the cost of any damage caused.

• 6. Insurance for Facilities
  If the facilities hosting the course have insurance for participants, this information will be provided upon request.

• 7. Water Activities Disclaimer
  By participating in any of our water activities, participants affirm that they are physically and mentally capable of safely engaging in these activities. They acknowledge the inherent risks, including unpredictable ocean and weather conditions, and understand that while instructors provide guidance to enhance safety, the ultimate responsibility for their safety lies with them.

• 8. Tazuz’s Role as Facilitator
  Tazuz acts solely as an intermediary facilitator and is not involved in the creation, payment, or dispute resolution with the activity provider. The provider is considered an external entity, and any issues or concerns regarding their services must be addressed directly with them. By accepting these terms, participants release Tazuz and its representatives from any legal liability related to the provider's services.

• 9. Alcohol Consumption
  Some events may involve alcohol consumption. Participants are advised to drink responsibly. Tazuz will not be held responsible for any damages, ill health, injury, or death resulting from excessive alcohol consumption.

• 10. Venue Policies
  All venues hosting Tazuz events reserve the right to refuse entry or remove participants for reasons including drunkenness, disorderly conduct, or aggressive behavior. Tazuz is not liable for such actions and will not issue refunds in these cases.

• 11. Modifications to Terms
  Tazuz reserves the right to modify or update these terms and conditions. Any changes will be communicated to participants and published on the website and registration forms.

• 12. Exclusion of Liability for Third-Party Providers

Tazuz will not be held responsible for any failure on the part of third-party service providers, including but not limited to providers of sports activities, facilities, or transportation services. Any claims related to such providers must be directed to them directly.

• 13. Force Majeure Clause

Tazuz will not be liable for any failure to meet its obligations under these terms and conditions if such failure is caused by events beyond Tazuz’s reasonable control, including but not limited to acts of terrorism, riots, wars, natural disasters, system failures, or emergencies that affect Tazuz’s ability to operate normally.

• 14. Confidentiality of Personal Information

Tazuz will take all reasonable measures to protect the personal information provided by participants. However, Tazuz will not be held liable for the disclosure of personal information if such disclosure results from a security breach beyond the company’s reasonable control. Participants agree not to disclose any confidential content related to the activities organized by Tazuz without prior written consent.

• 15. Subcontracting and Assignment

Tazuz may subcontract services without notice. Participants may not transfer their obligations or participation without written consent.

• 18. Legal Jurisdiction

These terms are governed by the laws of the State of Israel. Any disputes will be resolved following local jurisdiction.

• 17. Entire Agreement
  This agreement constitutes the entire understanding between the participant and Tazuz, superseding any prior agreements or understandings, whether written or oral, related to the subject matter herein.

 

Terms of Use for Website and App

Welcome! By using our website or mobile app, you agree to comply with and be bound by the following terms of use, which—together with all our T&C policy—govern Tazuz’s relationship with you in relation to all of our digital platforms. If you do not agree with any part of these terms, please do not use our platforms.

 

The term "Tazuz" or "us" or "we" refers to the owner of the website and app. The term "you" refers to the user of our platforms.

• 1. The content available on our website and app is intended for general information and may change at any time without prior notice.

• 2. We aim to keep the information consistent across both platforms, but in rare cases, there may be differences. In the event of a discrepancy, the information most recently updated by Tazuz will be considered valid.

• 3. We do not provide any warranty or guarantee regarding the accuracy, timeliness, performance, or completeness of the materials available. You acknowledge that such content may include errors, and we exclude liability for such inaccuracies to the fullest extent permitted by law.

• 4. Your use of any information or materials from either platform is entirely at your own risk. It is your responsibility to ensure that any products, services, or content meet your individual needs.

• 5. All content, including design, layout, logos, and visuals, is owned by or licensed to Tazuz. Reproduction or unauthorized use is strictly prohibited.

• 6. All trademarks not owned by or licensed to Tazuz are acknowledged where applicable.

• Unauthorized use of our digital platforms may lead to legal action and/or be considered a criminal offense.

• 7. Occasionally, we may include links to third-party websites or services. These links are for informational purposes only and do not imply endorsement. Tazuz is not responsible for the content or availability of linked external platforms.

• 8. Your use of our website or app, and any dispute arising out of such use, is governed by the laws of the State of Israel.

 

Quality Commitment

Tazuz is committed to ensuring the highest quality in all aspects of our services by focusing on the following principles:

1. Meeting Community Expectations
   We strive to meet the expectations of our community by offering safe, innovative, and efficient services. Our goal is to continuously improve our processes to better serve our clients.

2. Promoting Professional Growth
   We are dedicated to fostering the professional development of our team. This includes skill development and technical training to create a cooperative, inclusive, and proactive work environment with a strong sense of commitment and responsibility.

3. Honoring Commitments and Legal Compliance
   We are committed to fulfilling the promises made by our team while adhering to all relevant legal requirements and applicable standards.

4. Management Responsibility
   Tazuz’s management assumes full responsibility for the implementation of these quality policies within the organization. We ensure that all necessary resources are provided to staff to ensure they are aware of, align with, and comply with these standards.

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Thank you for reading! Now is the time! Let's Get Moving!